If you are not completely satisfied with your purchase, we're sorry to hear that, however, simply return the item to us in its original unused condition within 14 days of receipt and we will be able to issue a refund or offer an exchange.
Returned items should be unused and unworn, must be returned in original packaging and with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge or exchange your item
Please get in touch via the Contact Page if you would like to return an item.
Goods will only be accepted for refund or exchange if they are returned within 14 days of delivery, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a tracked delivery service that insures you for the value of the goods. We recommend that you return the goods in or with the original packaging to ensure that the goods are not damaged on their return journey.
The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.
Please also note we will refund an item if it is faulty after a thorough check of the item. Please allow seven working days for a refund for faulty goods to be processed.
We reserve the right to change our Returns Policy at any time. This Returns Policy was last updated on 01/11/13.